One second, please:
haven't we met before?
You've stayed with us before? Be so kind then, please, and let us know how you found your stay. Don't worry: praise doesn't make us overly bashful! And feel free to be equally concise if there were things you found less than great. After all, inadequacy is not something we let stick around! Your rating will also help other travellers to acquire an objective impression of what we are like.